![]() ![]() They do not work with the S2 software:Ī problematic upgrade Image used with permission by copyright holder And if you own newer devices that are S2-compatible, these will also need to stay on S1 if you want them to be part of the same, easy-to-use single system. In response, Sonos came up with a new option: Keep your legacy products if you want, but you will need to stick with its older S1 software. That didn’t sit well with a lot of folks who were furious that there was no plan to allow older devices to live on, even if they couldn’t get the latest features. The easiest thing to do, it reasoned, was to get its customers onto newer devices so that all Sonos products in a single home could run on the same system. Meet Sonos S2, a New App and OS - and legacy product solutionĪt the time, Sonos already knew that it was planning to release its S2 software and realized that these older products, which it now calls legacy products, would be incompatible with the S2 release because they lacked the processing power and memory to run it. Yet refusing to accept the new privacy policy and the collection of functional data means you won’t get updates to improve functionality or security.HDMI 2.1a is on its way. It’s not like if you don’t accept it, we’d be shutting down your device or intentionally bricking it.” No functionality or security updates But a Sonos spokesperson told The Register, “If you choose not to provide the functional data, you won’t be able to receive software updates. ![]() It was a great deal of work several years back to make Sonos cooperate with SmartThings in order for guests entering my house to get a specialized message or song as they entered. Sonos added: “If a customer chooses not to acknowledge the privacy statement, the customer will not be able to update the software on their Sonos system, and over time the functionality of the product will decrease.”Īt first, I thought Sonos was about to brick my speakers. A Sonos spokesperson told ZDNet, “The customer can choose to acknowledge the policy, or can accept that over time their product may cease to function.” If you don’t agree to the updated terms, you might as well start shopping for wireless speakers again. This data includes things like Product type, controller device type, operating system of controller, software version information, content source (audio line in), signal input (for example, whether your TV outputs a specific audio signal such as Dolby to your Sonos system), information about Wi-Fi antennas, audio settings (such as equalization or stereo pair), Product orientation, room names you have assigned to your Sonos Product, whether your product has been tuned using Sonos Trueplay technology, and error information. It contains a link to Sonos’ updated privacy statement, as well as a blog post about the new policy that tries to explain why the company wants to start collecting more data. On August 17, an email arrived from Sonos announcing, “We’re updating our privacy statement.” The company knows if you opened the email due to the embedded pixel it uses to tell if you viewed it. If Sonos really respected your privacy and right to control the data collected from devices that are in the privacy of your home, then you would be able to opt out of the policy. ![]() Sonos speakers are certainly not cheap, but those who weren’t afraid to pull the trigger and outfit their home with the wireless speakers are being rewarded for their loyalty by being threatened…do what we say or else.Ī company can candy-coat the “or else” - such as Sonos claiming in its new privacy policy: “Sonos respects your privacy and your rights to control your personal data” - but it still boils down to do as we say or else. Sonos, that’s a really jerky thing to do - to tell your customers they must accept your new privacy policy or else those high-dollar wireless speakers will slowly die. ![]()
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